Before delivery: Identity Confirmation
In order to protect your profit and fighting with frauds, the Identity verified is a very necessary step. We may contact you via telephone (using the number provided on your Paypal account, Western Union account or Moneybookers account) to verify your ownership of the transaction. In some cases, we maybe need you fax the copy of the credit card be used to pay.
Effective Delivery
Once verified, we will aim to deliver STO Credits or STO CD Keys to you immediately. This may mean meeting your character in-game, mailing to you in-game or disclosing information via e-mail. If you are required to be online of delivery, and you are offline at the time of delivery, we shall contact you and ask to arrange another time for in-game delivery.
Star Trek Online Power leveling services shall be completed within the time-frame agreed upon when purchasing.
If you have any queries about our delivery process, please contact our live help or toll free number any time you want as we are at your service by 24/7/365.